![]() When my father returned to his house, from the outside, you couldn’t tell that anyone had been there! Upon entering the home, we were greeted with clean hallways and fresh smells. All trash items were staged in the driveway and items to be sorted at a later date were in the garage. Since the house is temporarily out of commission for making lunch, plan ahead and pack something or consider delivery. The team moved quickly and everything was being shuffled around, so sitting at the dining table, waiting to answer questions is not the best location. That said, I do recommend for the homeowner or caregiver to have a temporary ‘home base’, just outside of the home. They brought questions and suggestions to us, so we could quickly make calculated decisions. As we moved forward with the cleaning job, they provided an estimate in a timely manner, had quick scheduling opportunities and were able to complete the job in less than eight hours! The cleaning team was friendly, professional and organized. Again, this was very comforting and reinforced their expertise and professionalism. Their almost 20 years of experience helped guide me through the process, even pointing out underlying issues I hadn’t even considered. I truly felt at ease with them and knew they had my father’s best interests in mind. They asked numerous questions and provided varying solutions. Upon entering the house, they didn’t break stride due to the smell and overall disarray…they took it all in and that helped me with my internal angst. ![]() ![]() They were professional, masked up, clipboard in hand and booties on the feet. He and his wife met me at my father’s house. From there we scheduled an in-person meeting at the home, for a proper walk-through. Knowing that he comes from a place of empathy was exactly what I needed to hear! Due to COVID-19 restrictions and social distancing guidelines, I provided a typed summary and pictures documenting the issues at hand. He assured me that his team was compassionate and professional, as they too had gone through this same ordeal with his own family. Phill was very calming on the phone, as he knew this was a difficult call that I just made. From the initial email introduction and phone call, my concerns were put at ease, as this was all new to me. ![]() Many thanks to PDX Hoarding / Bio-One for their assistance in cleaning up my father’s home this December. Thank you for helping me reclaim my home, Phil! I would highly recommend Bio-One if you find unwelcome critters have invaded your home, I only regret I did not call Bio-One sooner. On top of all that, they removed all the random boxes and junk from my basement whether it was contaminated or not (bonus), and cleaned everything that was to be left behind! Phil and his assistant took steps to ensure there was no mess left behind on the way to/from the attic and basement, and wore industrial PPE gear themselves during the whole process, a mark of true professionals (trust me, you don't want someone cleaning out rodent mess without properly protecting your home as well as themselves, not doing so indicates they don't know what they are doing). ![]() Unlike another company I contacted to do the same work, Bio-One used an effective combination of decontamination/deodorizing products (not just something to mask the odor) as well as and enzyme product to further clean/decontaminate the beams and floors. Phil was very professional and respectful of both me and my home, and understanding, and he worked very fast (took less than 2 days total). All I had to do was mark the items in the basement I wanted to keep, and he took care of the rest, saving me from conducting hazardous cleaning work. Phil the owner did the work himself, and was a pleasure to work with. He then sanitized both areas with a decontamination enzyme, cleaning shelves/floors/attic beams, even the basement crawlspace. And when I say cleaned out, I mean they removed and disposed of all debris, insulation, and unwanted junk from these areas. I contacted Bio-One to assess cleaning and decontaminating the attic and basement of my home from years of undetected rodent infestation. ![]()
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |